You will be required to leave a credit card number when making a booking.
48 hours notice is required to cancel or reschedule an appointment. If less notice is given or you simply do not show up the full treatment cost will be charged to that card. We will not be able to provide refunds or reschedule your appointment if less notice is given, and there is a maximum of 2 reschedules per booking.
Arriving late to your appointment will lessen the time allocated for your treatment. As a courtesy to all our clients, all treatments are completed as scheduled.
Payment details will be kept on our secure system until your treatment has been supplied and/or paid for in full.
Late cancellations or “no show” for gift voucher bookings will result in your voucher being redeemed in full.